Upendra Gulrajani
The 500-Point Hospitality Certifier | Author-Customer Centricity In Hospitality |
Edison, New Jersey, United States

Upendra has more than 38 years of experience in the hospitality industry in India,UAE,Africa and North America. He believes in using hospitality to create memorable experiences for guests. Over the years, he has developed and led many training programs on topics like improving attitudes, management skills, and delivering exceptional guest experiences. Upendra has a degree in Hospitality Management and is skilled in product development, creating operating systems and manuals, menu planning, event planning, marketing strategies, and budgeting.